Skip to main content

Why is my password reset link sent via the "Send email" workflow leading to a broken page?

Support Bubble avatar
Written by Support Bubble
Updated over a year ago

This behavior might be occurring due to Sendgrid's link tracking feature, which transforms links in emails into randomized URLs like http://url####.appname.com/... for tracking purposes. However, this link becomes invalid when used in conjunction with Bubble apps because the "urlXXXX" portion of the URL is detected as a subdomain, which has not been set up for your app.

To fix this, you can navigate to your Sendgrid settings and disable "Click Tracking".

Did this answer your question?
CoAlias Logo Powered by CoAlias